Best-of-the-breed, End-to-End-Solution
We Are With you - Every Step of the Way
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. Without proper technical support in place, these problems can bring your business to an abrupt - and potentially damaging - halt.
With Trans-Net Technologies Help Desk support, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
Not every support issue can be called a catastrophe... until it prevents you from being able to do your job. We're here to help you stay ahead of the curve, so you can focus on growing your business - and to do so, we've adopted a proactive approach to network monitoring and IT maintenance. That's why our help desk is a seamless extension of our remote monitoring platform. When you call to report an issue, there's a good chance we're already aware of the problem you're experiencing - and are actively working to resolve it. Our team is your team.
Our Help Desk Supports:
- Microsoft desktop operating systems;
- Microsoft Office and leading third-party applications;
- Email applications and Web browsers;
- User administration;
- Virus and malware infections;
- Thin Clients and virtual desktop infrastructure (VDI);
- Hardware and network troubleshooting;
- Printer installation and support;
- Mobile phones and tablets;
- Desktop performance problems;