Infrastructure Monitoring

Best-of-the-breed, End-to-End-Solution

24/7 IT Infrastructure Monitoring and Support Services to Ensure Your Business Continuity

One of the most important tasks in monitoring IT infrastructure is to recognize and react in a reasonable time to possible threats and issues related to infrastructure and application performance. To meet your specific business continuity requirements, we provide custom-tailored scalable IT infrastructure monitoring services.

Most hardware and software systems are normally business-critical for companies to the level that their productivity has a strong impact on continuity of business. This means that system monitoring, diagnostics, timely detection, and elimination of problems become key tasks to ensure that the IT infrastructure operates efficiently to satisfy dynamic business demands.

Trans-Net Technologies runs a 24/7 monitoring center facility with SLA-based operational model to support our clients with early detection of systems downtime, execution of routines, event management, and L1 support.

IT Infrastructure Monitoring Operations

  • 24x7x365 Network and Server Infrastructure Monitoring;
  • Applications and Database Monitoring;
  • Prompt detection, classification, and resolution of alerts and incidents;
  • Scheduled maintenance procedures and routines execution;
  • Proactive infrastructure performance measurement;
  • eporting and tracking incidents status;

Customer benefits

  • Guaranteed Service Performance level for business-critical applications and systems
  • Round-the-clock system monitoring (24/7/365 operation) allows early detection of possible issues and their prompt resolution within the SLA
  • Minimize the support effort of 2nd- and 3rd-level teams with proactive approach to event management

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